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  • Historically, the term logistics has been associated merely with the transportation of goods from points A to B. In the last couple of decades, however, its scope has broadened to include complementary services such as packaging, storage, cargo handling, etc. As a result, customers are now also looking for these services from their suppliers. As technology has evolved, the expectations of customers have in turn risen even more. Traditionally at most export/import (EXIM) businesses, the logistics process would include people from operations, the factory team, and an external logistics service provider, whilst the marketing, business development, and finance teams would be involved in the documentation or other formalities. A relatively new addition to the logistics process is the customer service team. Initially thought of as an offshoot of marketing, the importance of the customer service department has grown exponentially. With growing competition, many businesses are realising the importance of customer satisfaction and how this is intrinsically linked to customer retention. A strong bond with your customer lays the groundwork for long-standing business ties. Although it is the marketing team that lays the foundation, it is your customer service team that builds strong, long-lasting relations on top through consistent client engagement. Here too, technology is poised to play a big part and this is evident from the adoption of various customer relationship management (CRM) tools already available on the market. The industry for CRM software is now valued over $40 billion and is poised to touch $80 billion by 2025 (IBM, Superoffice). As a result, many companies are now looking at other innovative avenues to add value to their CRM efforts and make them stand out from the crowd. Within logistics, one of the major opportunities to enhance the customer experience is to facilitate customer visibility over their cargo status. This...
  • Now straight off the bat, you’ll be thinking that the above looks a little strange. How on earth could the biggest cricketing tournament in the world help reduce my freight charges? Well, as the teams are about to break for drinks, let’s read on, to find out how. First, let’s set the field. You’re a company that has a large percentage of export-oriented business. Whether you send goods by sea or air, it’s crucially important to your bottom line that you negotiate the very best rate for each and every shipment. Traditionally, the only way to do this was to issue an RFQ to your preferred vendors, roll-up your sleeves, and then start negotiating. Today though, there’s another way. Ok, let’s pause here and head back to the ICC World Cup. Now, imagine your freight forwarders are the teams in the tournament. These guys are the very best in the business; they’re pros, at the top of their game. For years, they’ve been practising and refining their craft to produce their best performance for this very moment. Although they play the same game, each team is clearly distinct from the other. They each possess unique qualities and strengths, from India’s majestic King Kohli, to the powerhouse of Warner or the all-round ability of Stokes, and have different approaches and techniques. But when it matters most, who’s going to deliver? Predicting the winning team before the start of the tournament is an extremely difficult task. Sure, you could take a bet and choose one, but your decision would be based more on gut-feel or who your favourite team is rather than anything more scientific. But why bother? Instead – and to 100% guarantee that you find out who is the best – all you need do is wait to see who wins. Each...
  • We always strive for the convenience of our users. We received a lot of positive feedback to have a mobile app to increase the accessibility and ease to use. So here we are with the all new mobile app. The App enables you to upload quotes and stay updated with the status of your rank. We are soon adding more features to the app. What are you still waiting for? Go to Playstore on your phone and download it NOW!
  • October 10, 2018

    New updates on GoComet Dashboard

    We have made some major improvements to GoComet dashboard. Now you can have an overview of your freight cost analysis along wth the number of containers shipped at a glance on the dashboard. There are two more additions to the dashboard, Top Logistics Service Providers (LSP) and the Top Export/Import countries based on the total freight cost. This helps you get a quick analysis on the complete process. Logistics Service Provider (LSP) Get a quick view of your top LSP for every month! Also, you can see the details like total freight cost with the air cargo and container volume details of the LSP. Export/Import Volume & Freight Cost by Country Get a quick view of the all the countries you exported to or imported from in a month! Check the details like percent freight cost and total freight cost for the country at one go. Freight Cost Analysis Analyze your freight cost against the number of containers/shipments at a glance! Check your freight cost trends for easier budgeting and forecasting. These changes in the dashboard will help your team get an overview of your freight spend and volume. We would love to get your feedback for the new dashboard.
  • Have you ever wondered to look at the month on month or year on year trend of the freight that you have been paying for your export and import shipments? Would it not be helpful in order to predict the future freight movement or in making sales decision by factoring in the likely logistics costs? This definitely seems interesting! So, go ahead, dig up those excels/invoices and start collating the data. After all, that data will help you in decision making and directly increment your company’s profits. But alas! The pile of excels is too deep and too much work. What if I told you that you can do something to avoid all this work in the future? What if you can receive all quotes on a platform from your forwarders and get the freight trend reports automatically? GoComet stores freight data of all your shipments for years and years together. It allows you to view and analyse the data according to various parameters such as route, selected forwarder, region etc and download the reports whenever you want. There is also a provision of an interactive dashboard which can be used to change various parameters to see graphs of rate trends, pie charts for shipment distribution etc. Companies procuring freight through GoComet give access of the platform to their marketing teams helping them in making guided sales decisions. The platform also helps you in rating your forwarders based on their freight performance or service levels over various shipments. On the whole, using GoComet for freight procurement helps you in recording data in one place which can be accessed from any place and any time in the form of automatic reports. This helps you in analysing different metrics like forwarder performance or your company’s freight performance or changing trend in the...
  • In the pharmaceutical industry, a large percentage of the business is export oriented. Since the goods are sensitive, i.e. perishable, they require a specific temperature for storing. Due to the nature of the cargo, most of the exports are done via Air cargo only. The freights today are very dynamic and every air shipment is unique as opposed to FCL shipments which largely remains the same irrespective of the tonnage. Hence, it is very important for companies to negotiate rates for each and every shipment in order to maximise their savings. The weight of shipments can vary from anywhere between 10 kg to 5 tonnes or even more. Most pharma companies, big or small have a large number of air shipments where the cargo is small packages weighing less than 500 kg. Since this leads to the volume of shipments being high, it becomes impractical to procure freight in the old manual way of mail and calls. Understanding this limitation, a lot of pharma clients have gone online with their freight procurement process. There has been a latest trend in the pharma industry to adopt GoComet for their freight requirements. Sun Pharma, Lupin, JB Chemicals and Pharma, ACG Pharma, Megafine Pharma are some companies following this trend. A lot of the other biggest names in Mumbai as well as Ahmedabad are also currently testing GoComet and would be subscribing soon. What is the advantage of GoComet versus the manual process or any other platform that is present? GoComet is a very specific tool built specially for international logistics as opposed to any other tool which is used for general procurement. The algorithms of negotiation used in GoComet are able to bring out the hidden savings from the existing vendors which is humanly not possible. Efficiency improvement, man hour reduction, transparency,...
  • August 27, 2018

    GoComet Container Tracking

    There are 40 major shipping lines which transport your cargo from a POL to POD. Once the containers are booked, the job is not done. It is very essential to track the status of the cargo as:1. The cargo is worth thousands if not millions of dollars2. Lack of knowledge of delays in exports can spoil your relations with your customer affecting future business3. In imports, lack of knowledge can result in you ending up paying extra detention charge and ground rent Today, a Shipper (Exporter) or Consignee (Importer) deals with as low as 5 containers to as high as 500 containers in transit at any given point in time. These containers can be on one or multiple shipping lines. How is the container status being tracked?1. Manually going to every shipping lines website, putting container number, checking status and populating excels daily2. Compiling DSRs from freight forwarders/CHAs and updating status daily This process is human dependent and requires a lot of time to be invested to be 100 percent accurate. But, you can automate this process through GoComet’s advanced Container Tracking.1. Just upload an excel with all container numbers on the platform2. View live status of all containers on one dashboard3. Get daily MIS in excel format about status of containers4. Automated email notification in case of any delays from planned date5. Automated notifications two days before your cargo is about to reach the destination6. Access to a map based tracking to quickly view the vessel location The GoComet Container Tracking is being used by a lot of forwarders to provide DSRs to their respective clients. It is only logical to track on your own when you can have access to the same platform.
  • GoComet is a cloud based platform which helps you in automating your international freight procurement and rate reduction process, leading to lowest freights and increased savings month on month. Now the question is how much of your time needs to be invested to start GoComet? From the management’s point of view, not more than 30 minutes are required for conducting a demonstration and understanding the platform. Once after the initial demonstrations, the management’s involvement is limited to evaluating the savings after a mutually agreed period of time. Since it is a matter of cost savings, it has been seen that the idea appeals to CFOs most. There are actual cases of companies where the CFOs have taken the lead to evaluate the platform and execute it. Once the management decides to go for the platform, the accounts are created within minutes since it is hosted on cloud servers and no physical servers and processes need to be set up. The user training is done in one meeting. Today, there are 1000 plus freight forwarders quoting for multiple clients on the platform. The freight agents are well aware of GoComet as most of them are using the platform for at least one of their clients, hence their on boarding and training doesn’t require much time. Summarising the three simple steps to activate your GoComet account:1. Demonstration to management, 30 minutes required.2. Creating and setting up accounts is done almost instantly by just noting down basic details, name of person, contact details etc.3. Training users, maximum 1 hour required. Training freight forwarders completed within 2 days. So do you have a little time to invest in order to decrease your costs? Or are you’re too busy with your day to day work? GoComet is the world’s best platform to make freight procurement efficient and fast. Our...
  • Manufacturers all over the world have been importing and exporting for ages. While international trade has existed throughout history, its economic, social, and political importance has been on the rise in recent centuries. This has brought along with it similar operational processes, issues and inefficiencies world wide. Just like India, in other countries as well, the shipper needs to negotiate with freight brokers and agents to get the best possible quotes. How do you think do they manage this process? Markets in South East and Middle East Asia operate in a similar way to India. They send inquiries on mail, receive rates, then compile and compare. Their entire process is manual and face similar problems in productivity, efficiency, lowest cost discoverability. Now the question is whether they would adopt a solution which would help them solve their existing problems. A solution which would help them:1. In saving costs.2. To reduce man hours through automation of processes.3. To increase transparency allowing inexpensive inefficient audits. In theory, this seems like an obvious choice. Today, GoComet is present all over South East Asia in countries like Singapore, Indonesia, Thailand among others. Solving international logistics inefficiencies for clients in this region currently and slowly shifting focus to other parts of the world. The GoComet solution is the answer to a universal problem in the area of freight procurement. Did you try it yet? GoComet is the world’s best platform to make freight procurement efficient and fast. Our enterprise SaaS product is used by manufacturing companies to drive sharp reverse auctions bringing out the best possible end to end rates for international shipments.
  • Do you feel that adopting technology is difficult for you? Do you struggle to keep up with the new advancements in technology? Are you hesitating to try out new products because of your fear of not being able to learn? Agreed that GoComet is the latest technological product in international freight procurement. Obviously, it is able to reduce your work and save lots of time for you. But is it difficult to learn and adopt? Let’s take a look at some statistics. Out of 2845 user accounts created till date, 2477 accounts are still active with at least 1 activity every 2 days. The transition time from first login to active usage is around 4 hours. It would now be pretty clear that, adoption of GoComet platform is very easy as it is a very user friendly platform. Of course everybody had apprehension in the beginning but once they tried the product, the numbers mentioned above speak for themselves. GoComet functions on 3 simple screens.Screen 1: An inquiry creation form where the basic details of the type of container, origin port, destination port etc are mentioned.Screen 2: Vendor Master to share inquiry with vendors with the click of a button and receive quotes which are automatically arranged in a comparative format from lowest rate to highest rate with all the required parameters such as carrier name, transit time etc.Screen 3: Repository of all inquiries where you can view historical rates, active, completed, discarded inquiries. Tracking of containers is also simplified. Just update the container numbers and get live email updates of delays, arrival etc. No need to go on multiple websites to track, get everything on one screen. GoComet is the world’s best platform to make freight procurement efficient and fast. Our enterprise SaaS product is used by manufacturing companies to drive sharp...